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Hospitality Services

The Hospitality & Tourism program introduces students to hotel management, customer service, event planning, marketing, and tourism. Students learn about the business of hospitality and participate in field trips to restaurants, post-secondary institutions, and wholesale food companies. Hospitality and tourism are two of the world’s largest industries and one of the fastest growing in the District of Columbia.

Course Sequence:

Level I- Principles of Hospitality Management and Customer Service (1.0)

  • Students learn about the history of the industry, explore traveler motivation and consumer needs, the industry’s economic and environmental impacts, domestic and international travel, and sales in tourism. 
  • Students learn various means of measuring the quality of service and explore careers that focus on customer service.  

Level II- Sports, Entertainment, Event Planning and Intro to Hospitality Marketing (1.0) 

  • Students examine and learn the unique requirements of event planning in the sports, entertainment, and performing fields. 
  • Students learn about each phase of marketing and the wide range of options that all marketing managers and business owners consider as they create, or revise, marketing plans.

Level III- Hospitality and tourism Management Program (HTMP) (1.0) 

  • This course provides students with broad-based learning on the tasks, knowledge, and skills required by anyone wishing to build a career within the hospitality and tourism industry.
  • The content deals specifically with information required for operational level employee positions and responsibilities.  

Schools offering Hospitality Services

Ballou High School

Columbia Heights Education Campus

Jackson-Reed High School

Associated Industry Jobs/Careers:

  • Food Service Managers
  • Chefs & Head Cooks
  • Travel Agents
  • Reservation & Transportation Ticket Agents & Travel Clerks
  • Lodging Managers
  • Butchers & Meat Cutters
  • Supervisors of Food Preparation & Serving Workers
  • Cooks, Institution & Cafeteria

Associated College Majors:

  • Business Administration and Management.
  • Culinary Arts
  • Hotel and Motel Management
  • International Business
  • Parks, Recreation, and Leisure Studies
  • Professional Golf Management
  • Tourism and Travel Management

Associated Industry-Recognized Certifications:

  • Certified Guest Service Professional (CGSP)