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Hospitality Services

The Hospitality & Tourism program introduces students to hotel management, customer service, event planning, marketing, and tourism. Students learn about the business of hospitality and participate in field trips to restaurants, post-secondary institutions, and wholesale food companies. Hospitality and tourism are two of the world’s largest industries and one of the fastest growing in the District of Columbia.

Course Sequence:

Level I- Principles of Hospitality Management and Customer Service (1.0)

  • Students learn about the history of the industry, explore traveler motivation and consumer needs, the industry’s economic and environmental impacts, domestic and international travel, and sales in tourism. 
  • Students learn various means of measuring the quality of service and explore careers that focus on customer service.  

Level II- Sports, Entertainment, Event Planning and Intro to Hospitality Marketing (1.0) 

  • Students examine and learn the unique requirements of event planning in the sports, entertainment, and performing fields. 
  • Students learn about each phase of marketing and the wide range of options that all marketing managers and business owners consider as they create, or revise, marketing plans.

Level III- Hospitality and tourism Management Program (HTMP) (1.0) 

  • This course provides students with broad-based learning on the tasks, knowledge, and skills required by anyone wishing to build a career within the hospitality and tourism industry.
  • The content deals specifically with information required for operational level employee positions and responsibilities.  

Schools offering Hospitality Services

Ballou High School

Columbia Heights Education Campus

Woodrow Wilson High School

Associated Industry Jobs/Careers:

  • Food Service Managers
  • Chefs & Head Cooks
  • Travel Agents
  • Reservation & Transportation Ticket Agents & Travel Clerks
  • Lodging Managers
  • Butchers & Meat Cutters
  • Supervisors of Food Preparation & Serving Workers
  • Cooks, Institution & Cafeteria

Associated College Majors:

  • Business Administration and Management.
  • Culinary Arts
  • Hotel and Motel Management
  • International Business
  • Parks, Recreation, and Leisure Studies
  • Professional Golf Management
  • Tourism and Travel Management

Associated Industry-Recognized Certifications:

  • Certified Guest Service Professional (CGSP)